OpsGroup – the power of the group

By Mark Zee

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The power of the group

In the last 30 years, there has been a massive change in how the world works: thank you, internet. We are witnessing a shift from the power of a central source – like government, and large corporations – to the power of the individual. Each of us is now connected to the entirety of human knowledge through a small, handheld device, and can connect with others to effect powerful and positive change.

OPSGROUP is founded on this premise.  International Flight Operations is an inherently tricky area, full of gotcha’s and unforeseen changes for even the most diligent airline or aircraft operator. One operator versus a myriad of often unreadable government-sourced regulations and information – Notams, AIC’s, FAR’s – is a battle with guaranteed casualties.

But by connecting with other people, just like you, with the same problems and challenges, you can solve and share solutions.

When we started this group last year, we had a small handful of pilots, dispatchers, and managers that figured coming together in this way was a winner. As of November 2017, we’re now heading for 4,000 OPSGROUP members, with a great variety in operations roles: Airline and Corporate pilots, Military operators, Federal agencies, Flight Dispatchers and Schedulers, ATC, and Civil Aviation Authorities – all working together.

It’s still early days, and we have a way to go. But with some basic core principles – plain language (we call a spade a spade), operator and passenger safety ahead of lawyer-speak, cooperation instead of competition  – and a huge appetite for development, there is much to gain.

So what’s good in the group? Read on …

1. Information

First on the plate for almost every operator is staying current. Rules and regulations are changing with increased voracity. Did I miss something? Yep, almost definitely. Each week we produce the International Operations Bulletin. We try to cover all the big changes in the last 7 days. If we miss something, we’ve found that someone in the group is pretty quick to tell us, and it appears in the next one.

 

 

2. Fun (including Goats)

We promise to keep it entertaining“. Without your attention, we’ve got nothing. Not only that, but we get as bored as you do with the standard aviation legal-language speak that permeates even the most important documents. Which is why sometimes we’ll run a Goat Show. Sometimes it’s just great to be “unprofessional“.

3. Members

Like we said, approaching 4,000. All working together with the same goal: making International Flight Operations better. Click on the links to read what they say.

Airlines like United, Fedex, and Etihad
Small Part 91 Flight Departments like CAT3, Fayair, Pula
Big 135 Charter Operators like Jet Aviation, TAG and Netjets
Companies like Visa, IBM, and AT&T
Manufacturers like Boeing, Airbus, and Lockheed
International Pilots like Matt Harty, Bill Stephenson, and Timothy Whalen
Organisations like IFALPA, the NBAA, and CAA Singapore

 

4. Airspace Risk

MH17 was a tragedy that must not be repeated. A small handful of operators were privy to information on the risk, and the Notam writers of Ukraine that were aware of previous shoot-downs released the information in a language almost designed to confuse. Through our safeairspace.net project, we can now share risk information within OPSGROUP and make sure that every single member has access to a current picture of airspace risk.

 

5. Airport Spy

One of our group members came to us with a great idea last year – why don’t we share our knowledge of operations at airports around the world. So we made a TripAdvisor style section in the member Dashboard, and allowed members to add their own reports on Airports, ATC, and Handlers. We now have 3000 or so reports.

 

6. Member Dashboard

We don’t need to explain this one too much. Everything the group has, in one place.

 

7. Slack

Slack is cool. It’s a chat app, but it’s more than that. Internally, we don’t use email anymore, we use slack. There are different channels like #crewroom, #todays-ops, #usefuldocs, and #questions. When there are special events, like #FranceATCStrike or #NewYorkSnow we open a special group for that. About 1200 members use this regularly, and it’s the perfect way to connect with other crews, ATC, or the Feds.

 

8. George

George is a bot. He’ll fetch information for you on airports, get weather, the NAT Tracks, and a few other things. We’re working on making him a little smarter.

 

9. Ask Us Anything

Getting an answer to your question is what keeps us awake at night. There’s not much we can’t help with, but usually someone else in the group beats us to it. If not though, the FSB International Desk team will research that ops question that is threatening to make your life hell.

 

10. The future

The best part of OPSGROUP is that we’re really just getting started. The future of the group is unwritten, but placing the planning power in your hands as an operator rather than 3rd parties, and having the security of knowing that the group has your back, is a great way to start. There is much to build and develop, and we’d love you to be involved!

 

11. Joining

You can choose an Individual, Team, or Flight Department membership. All the information on that is on the OpsGroup website. We limit joining windows to certain months of the year, so that we can be all hands on deck with building new things for the group once membership is closed. If we’re not accepting new members at the moment, you can waitlist for the next opening.

 

Further

 

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More on the topic:

More reading:

Mark Zee

Mark Zee

Founder of OPSGROUP, and a former airline pilot, ATCO and flight dispatcher. Based in Christchurch, New Zealand. Email me at mark.zee@ops.group.

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