WANTED: Flight Ops Superhero

By Mark Zee


We’re hiring heroes!

The OPSGROUP Team is looking for a Flight Ops Superhero, to help with our daily work. That you?

This round is closed: We found our Superhero for this role (Welcome to the OPSGROUP Team, Chris!). But keep an eye out, we’ll be hiring again soon, and will post on this blog when we do.


What makes a Flight Ops Superhero?

  • Bring great energy! The most important thing is that you enjoy working with us, and we with you.
  • Be kind, tell good stories, help others, take responsibility, and bring a sense of humor and sense of wonder 🙂
  • Know plenty! Solid experience in international flight operations – pointy end, on the ground, dispatcher, flight planner, trip specialist – all good.
  • Aviation obsession acceptable – judgement free zone. If you like to park beside 25L and look at undercarriages, or spend Saturday nights on airliners.net, we’re fine with that.

What will I do?

  • Listen to members! Assess new risk and ops reports, monitor emails and Slack, help members with questions and guidance.
  • Communicate with CAA’s, FBO’s, ATC, Airports to nail down the skinny on the latest risks and changes.
  • Write crisp, clear ops alerts in plain human-friendly English, using our flowchart (see below!)
  • Help compile the Daily Brief.
  • Research larger operational risks and changes for blog articles and guidance to members.
  • Present and talk on member chats on specific topics.
  • Come up with new ideas for new member tools, resources, useful articles, maps, and other genius things.
  • Keep our flight ops databases up to date.
  • Monitor our sources for airspace risks and changes for Safe Airspace.


Bonza. About the role:

Your official title is Flight Operations Superhero (FOS). But if you prefer ‘International Operations Specialist’ we can use that too.

  • Working hours: North/Central/South America timezone, weekdays, daytime hours, full-time, but flexible. We’ll work around your preferences.
  • Payment: Monthly, fixed-rate, 35-40 hours a week.
  • Location: Your island, cabin, apartment, garden, boat, tiny home, co-working space – wherever you have a quiet spot to yourself and some decent internet.


And us? What is OPSGROUP?

Thanks. Great question. OPSGROUP is a membership organisation (or secret society, if you prefer) of Pilots, Air Traffic Controllers, Flight Dispatchers, Managers and other dedicated people that realise that sharing information on dangers and changers is what keeps us all safe. We come together to make aviation more human-friendly for all of us.

Read 5 stories that tell our story

5 people that are members of OPSGROUP

  • Tim flies a shiny new Gulfstream 650, and is based in Hartford, but visits every continent. He’s part of a small pilot group, and keeping up with what’s new is tough. Seems like there’s more stuff each year. He relies on OPSGROUP to tell him what’s important, whether that’s getting across the North Atlantic, or figuring out what airport in Singapore is the best one to use.
  • Cathy works at the Civil Aviation Authority in the UK. It’s just as hard for them to keep up with developments in international aviation that affect them, so she keeps a watchful eye on the Weekly Bulletin to see what’s new.
  • Mboko is in the Operations Control Center at the national airline of Angola. They operate to lots of places in Africa, but also abroad, and getting to read reports from other members on N’Djamena and Nairobi helps him keep their aircraft, crew, and passengers safe.
  • Gwen is a pilot on the A380 at Emirates. This giant aircraft can fly for 15 hours, which means crossing 25 countries and therefore getting a briefing package the size of a Sears Catalogue. OPSGROUP allows her to just get the critical stuff, so she has a running start at understanding the challenges that might pop up on this flight.
  • Eric is a Flight Dispatcher for a large airline. He’s the first to read the OPSGROUP Daily Brief each morning, so he’s the one that the office managers usually turn to for help on new topics.


5 Things We Make that people ❤️

5 Things We Like

  • Humour. Funny is fun.
  • Coffee. Should be first, probably, but yes – coffee unites aviation like nothing else. Our usual favorite place for this is Laughing Man.
  • Clarity. If I can’t read it, I can’t understand it. And if I’m a pilot, that’s bad news.
  • Goats. Which is why we ran a Goat Show last year.
  • Aviation. Watch this video.


Are you the superhero we’re looking for? Yes?

Great. You can do your first interview already! It’ll take about 20 minutes, we’ll take you on a little adventure, ask you some things, tell you some things. All you need is your big computer (couple of practical things to do, so your phone isn’t ideal) and a little time.

Ready? Go … (or open in a new window)




More on the topic:

More reading:

Mark Zee

Mark Zee

I am the founder of OPSGROUP, and a former airline pilot, ATCO and flight dispatcher. Based in Christchurch, New Zealand. Question for us? Write to blog.team@ops.group.

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