Tag: billing

Non-refundable Bangladesh permits

The Civil Aviation Authority of Bangladesh recently published circular 02/2018 which outlines a $195 USD overflight permit fee for non-scheduled foreign aircraft transiting the VGFR/Dhaka FIR . The fee is certainly on the high side but the disappointing part is :

“The payment is non-refundable, irrespective of the approval or rejection to the permit request.”

Say what?

There was a similar type of no-refund situation within the TNCF/Curaco FIR but we now understand after some noise, operators are getting refunds as per normal industry practice.

We say it’s time for the CAA in Bangladesh to stop this non-refundable nonsense.

Have you had a permit denied and not received your money back? Reach out and let us know!

Frustration with new Curacao FIR billing system

We have previously reported on TNCF/Curacao FIR denying airspace entry if you haven’t prepaid your navigation fees.

Since then, more of our members have reported that the Dutch Caribbean – Air Navigation Service Provider (DC-ANSP) have been charging navigation fees for flights filed but not operated. If there was a mistake on the flightplan or a new one needed to be filed the DC-ANSP has charged the fees for both and refused to issue refunds. To make matters worse, it’s been reported that they are charging $50 to review the matter! Poor form!

From 1 Jan 2018, DC-ANSP switched billing systems – from direct payment to IATA to a new online system provided for by IDS. It’s pretty high tech and fancy. Maybe too fancy if they are charging for flights that didn’t happen….

High tech new billing system!

DC-ANSP’s motto is “We guide you home safely!” – maybe they should add …. “but only when you prepay.

Have you had a similar experience? Let us know!

International Ops Bulletin
Get our weekly Ops Bulletin on changes and dangers: Airport closures, Security issues, ATC restrictions, Airspace changes, and New Charts
Sent to you every Wednesday
Thanks, I'm already a reader.