Work at OPSGROUP

We’re looking for Flight Ops Superheroes.

Check out the open roles

Here are the roles open right now ...

Geopolitical Risk Expert

Full time position (read about working hours). Americas or EU/Africa timezone preferred.

What is this role?

As an expert in geopolitical aviation risk, you’ll help the team assess new changes and dangers in international flight operations to see if they pose a threat to pilots and passengers.

What might a day look like?

  • Make a map of an overflight risk zone in the Middle East
  • Write a short summary update on the Armenia/Azerbaijan conflict
  • Answer a member question about flying over North Korea
  • Create an Ops Alert about an airspace hazard in Kenya
  • Add an update to SafeAirspace.net, the Conflict Zone and Risk Database managed by OPSGROUP.
  • Review a member report on Ouagadougou to assess for risk, impact, and criticality.
  • Join an OPSGROUP member chat to discuss the airspace situation in Mali.

What Superhero skills do I need?

  • Bring great energy! The most important thing is that you enjoy working with us, and we with you. Be kind, help others, take responsibility, and bring a sense of humour with you 🙂
  • For this role, you need to have a solid foundation in aviation risk: geopolitical expertise, risk assessment, ability to analyse impact of the most recent changes.
  • Know the world: countries, languages, history, conflicts, airspace, incidents.
  • Know a NOTAM from a NOTOC. Have a solid understanding of, and experience in, international flight ops.
  • Write without bullshit. Our updates and alerts are easy to read, written for humans, in simple, plain English. That’s harder than it sounds.
  • Listen to our members – the best ideas and information always come from the group.
  • Aviation obsession acceptable – judgement free zone. If you like to park beside 25L and look at undercarriages, or spend Saturday nights on airliners.net, we’re fine with that (but it’s not a requirement at all).

Sound like you? Get started and take the Superhero Adventure interview.

Dev Leader (Coding and Design)

Full time position (read about working hours). Americas timezone preferred.

What is this role?

As a Dev Leader, you’ll lead the design and development of new apps and tools to help our members get information, plan routes, and assess new changes and dangers in international flight operations.

What might a day look like?

  • Jump on a call with the team and listen patiently as people come up with wild new ideas that sound challenging to implement.
  • Pour the concrete: start turning the idea into something real that works.
  • Tweak a map to add better Leaflet underlays.
  • Add a new WordPress plugin to display Ops Alerts on a web page. Hand code some custom PHP so it works better.
  • Figure out why that JS script isn’t doing what it should.
  • Hire a designer to make that map popup panel look better, and write the CSS to make it so.
  • Figure out a better way to structure that SQL query so it’s more efficient.
  • Turn a Google Sheets doc into a JSON feed.

What Superhero skills do I need?

  • Bring great energy! The most important thing is that you enjoy working with us, and we with you. Be kind, help others, take responsibility, and bring a sense of humour with you 🙂
  • For this role, you need to have a solid foundation in coding and design.
  • Coding: Be awesome at writing PHP, Python, JS, HTML, and a few other coding languages. Know MySQL from MariaDB.
  • Designing: Know when Helvetica is the answer and when it’s not. Know what colors go together. Know UX from UI. Think like a user. Be handy with Sketch.
  • When you can’t do something, know where to go for help. Is this a quick trip to Stack Overflow, or should you hire a specialist?
  • Listen to our members – the best ideas and information always come from the group.
  • Aviation obsession acceptable – judgement free zone. If you like to park beside 25L and look at undercarriages, or spend Saturday nights on airliners.net, we’re fine with that (but it’s not a requirement at all).

Sound like you? Get started and take the Superhero Adventure interview.

How to work here

Hi! Welcome. Glad you made it! You might be a perfect fit for the team.

Start by seeing if there is a role listed that looks like you. If you find one, then read what OPSGROUP is and does, what it’s like to work here,  and then take the adventure interview. We’d like to hear from you!

We’ll post any open spots here. Keep an eye on our blog, Facebook, or LinkedIn for new roles: we’ll announce them there. Roles last updated Friday, Sept 18th.

What OPSGROUP is, and does.

What is OPSGROUP?

Great question.

OPSGROUP is a membership organisation (or secret society, if you prefer) of Pilots, Air Traffic Controllers, Flight Dispatchers, Managers and other Ops Specialists that realise that sharing information on dangers and changers is what keeps us all safe.

We were founded after MH17 was shot down over Ukraine in 2014, to create a way to share critical information between aircraft operators.

What's our mission?

Our mission is to Make aviation human-friendly for us all. We do this by connecting people in aviation together as humans, not companies or organizations.

Members of OPSGROUP report when they learn something new. We take those reports, assess them for impact and criticality, and then share that back into the group. We have a Daily Brief, a weekly Ops Bulletin, and members have a dashboard that allows custom queries for routes, airports, and information topics. We also manage the global Conflict Zone and Risk Database at SafeAirspace.net.

When a risk has wide impact in the industry, we get the story out through international media.

Reuters: Five years after MH17 downing, airline conflict alert system remains patchy
TIME: The FAA Just Banned Flights Over Iranian Air Space
Guardian: Catastrophic failure of Ukraine jet in Iran suggests missile strike
Washington Post: The Threat Of A Civil Aircraft Shootdown In Southern Iran Is Real
Associated Press: Downing of jet in Iran

5 people that are members of OPSGROUP

  • Tim flies a shiny new Gulfstream 650, and is based in Hartford, but visits every continent. He’s part of a small pilot group, and keeping up with what’s new is tough. Seems like there’s more stuff each year. He relies on OPSGROUP to tell him what’s important, whether that’s getting across the North Atlantic, or figuring out what airport in Singapore is the best one to use.
  • Cathy works at the Civil Aviation Authority in the UK. It’s just as hard for them to keep up with developments in international aviation that affect them, so she keeps a watchful eye on the Weekly Bulletin to see what’s new.
  • Mboko is in the Operations Control Center at the national airline of Angola. They operate to lots of places in Africa, but also abroad, and getting to read reports from other members on N’Djamena and Nairobi helps him keep their aircraft, crew, and passengers safe.
  • Gwen is a pilot on the A380 at Emirates. This giant aircraft can fly for 15 hours, which means crossing 25 countries and therefore getting a briefing package the size of a Sears Catalogue. OPSGROUP allows her to just get the critical stuff, so she has a running start at understanding the challenges that might pop up on this flight.
  • Eric is a Flight Dispatcher for a large airline. He’s the first to read the OPSGROUP Daily Brief each morning, so he’s the one that the office managers usually turn to for help on new topics.

What's it like to work here?

It’s fun, challenging, rewarding, and interesting. You get to be at the cutting edge of international flight operations – with an eye on all the changes and dangers that just happened. Your work means that pilots and passengers are safer and happier.

The OPSGROUP Team

We’re a bunch of misfits. Our work is serious but we don’t take it too seriously. We’re all over the world – from New Zealand to New York and a cabin in Vermont to a house in Brighton. We talk to each other on Slack and sometimes Zoom (though the family table quizzes during lockdown have made that less novel).

Working remote(ly)

That was cool when we started, now everyone is doing it. But it’s still a choice, and if it suits you, great. We don’t have an office, nor dull Christmas parties. But we do get to choose where we work – on an island, in a cabin, in an apartment, garden, boat, airplane, tiny home, co-working space – wherever you have a quiet spot to yourself and some decent internet.

Working hours

There’s a definite US focus on our work, so more of us are in the US timezones than anywhere else, and we prefer to hire people in that timezone – of course, that means you could be anywhere from Chile to Canada. You don’t have to be American!

Being humans, it’s hard to be productive for 8 hours a day, 5 days a week. Some days you’re feeling it and some days … not. So, we’re flexible as we can be. For full time positions, we ask for 6 good hours a day. Some days you might do more and others less. Sometimes you might add on a few hours in the evening or weekend, but it just depends what’s happening. On average, you’ll do about 35 hours a week.

Payment

Payment is monthly, in US Dollars, and is a fixed monthly amount paid to your bank account. We’ll agree it with you at the start. You are paid as a contractor. It’s up to you to account for taxes on payments received – varies depending on your country of residence. We’ll help you with guidance on that.

Get started: Your Superhero Adventure interview

So you’d like to join our team? Great! You can do your first interview already! It’ll take about 15 minutes: we’ll take you on a little adventure, ask you some things, tell you some things.

Pro tip This is the most important step in our hiring process, because it’s all about you. If there’s a role above that you really like, this is how to get it. If we feel your answers look like a match for us, we’ll do another little mini-interview and then a Zoom call, and if that’s all good, you’re on the team.

(If this doesn’t look right, open it in a new window)